HAMY International Automotive Strategy Consultancy

About HAMY International

Founded by Hans Brinkman in 2010, HAMY International offers a distinctive track record and know-how in the automotive industry on retail, importer/NSC and OEM level. Our core competencies lie in strategic management, consulting, coaching and training.

We implement and develop coaching concepts, gap analysis, process and performance-related coaching at the dealership and targeted staff training. Due to an intensive cooperation with well established consultancy companies, HAMY International relies today on an extraordinary partnership network.

Hans Brinkman

HAMY International helps to find the answer for achieving success and holding on to success.

Hans Brinkman

Automotive Consultancy Services

OEM-Importer

  • Market preparation and piloting of coaching and training programmes
  • Best performers analysis
  • Success control by using KPI monitoring tools
  • Touchpoint analysis
  • Campaign management
  • Incentive & bonus structures
  • Market analysis and location study

Retail

  • Post-merger coaching
  • Quality management
  • Process optimization
  • Development of leadership and soft skills for managers, service advisors and sales staff
  • Time management
  • Communication culture
  • Cross-selling and sales techniques

Management

  • Internationalization strategies
  • IACS & customer satisfaction
  • International project management
  • Projects to increase dealer efficiency
  • Projects aimed at increasing leadership and soft skills of the management team
  • CRM strategies

Our 10 Step Approach

25+ Years of Experience
30+ Professionals in our Network
7 Global OEM Projects
20+ Brands we worked for
8+ Languages covered
2500+ Coached Dealerships
32+ Coached Countries

Track Record

Coaching Concept

Description

Development of a holistic coaching concept with focus on three perspectives Quality & Processes, Management & Leadership as well as Sales & Customer Loyalty.

Implementation

Modular structured coaching based on interactive exercises, workshops, case studies and international best practices.

Benefits

  • Enhanced leadership and management skills
  • Increased sales
  • Increased customer satisfaction and loyalty
  • Better understanding of customer needs and market demands

CRM

Description

CRM aims to enhance the experience of crucial customer touch points throughout the ownership phase.

Implementation

Modular structured coaching on both wholesale and retail level. The respective coaching needs are identified by means of a CRM Gap Analysis.

Benefits

  • Enhanced leadership and management skills
  • Increased sales
  • Increased customer satisfaction and loyalty
  • Better understanding of customer needs and market demands

Effective Processes

Description

Establish effective processes in order to increase efficiency. Increasing surveillance of processes and hence improving quality through application of quality management.

Implementation

On-site programme coaching and training of managers and staff.

Benefits

  • Enhanced leadership and management skills
  • Increased sales
  • Increased customer satisfaction and loyalty
  • Better understanding of customer needs and market demands

Selling Opportunities

Description

Focus on improving managerial sales skills.

Implementation

Adaptation of the sales coaching modules in order to deploy them in a customized manner.

Benefits

  • Enhanced leadership and management skills
  • Increased sales
  • Increased customer satisfaction and loyalty
  • Better understanding of customer needs and market demands

Customized Coaching

Description

Customized coaching and consulting programme for smaller dealerships in need of improvement in processes and organizational structures.

Implementation

Small dealerships in their daily routine.

Benefits

  • Enhanced leadership and management skills
  • Increased sales
  • Increased customer satisfaction and loyalty
  • Better understanding of customer needs and market demands
  Description Implementation Benefits
Coaching Concept Development of a holistic coaching concept with focus on three perspectives Quality & Processes, Management & Leadership as well as Sales & Customer Loyalty. Modular structured coaching based on interactive exercises, workshops, case studies and international best practices.
  • Enhanced leadership and management skills
  • Increased sales
  • Increased customer satisfaction and loyalty
  • Better understanding of customer needs and market demands
CRM CRM aims to enhance the experience of crucial customer touch points throughout the ownership phase. Modular structured coaching on both wholesale and retail level. The respective coaching needs are identified by means of a CRM Gap Analysis.
Effective Processes Establish effective processes in order to increase efficiency. Increasing surveillance of processes and hence improving quality through application of quality management. On-site programme coaching and training of managers and staff.
Selling Opportunities Focus on improving managerial sales skills. Adaptation of the sales coaching modules in order to deploy them in a customized manner.
Customized Coaching Customized coaching and consulting programme for smaller dealerships in need of improvement in processes and organizational structures. Small dealerships in their daily routine.

Client References

  • Iveco
  • Kia
  • DAF
  • Porsche
  • Opel
  • Renault
  • Bentley
  • Ford
  • Audi
  • Chrysler
  • Volkswagen
  • Fiat
  • Mercedes-Benz
  • Mitsubishi
  • Peugeot

Contact

HAMY International
Merowingerstraße 50
47533 Kleve
Germany

M: +49(0)162 7777 528
info@hamy-international.com